Privacy Policy

Swachetna Foundation respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you interact with our website, how we use it, how we protect it, and your rights regarding your personal information.

Information We Collect

We collect information that you voluntarily provide through our website, including:

- Your name
- Email address
- Phone number
- City and State
- Messages submitted through our Contact Form
- Volunteer registration details
- Partnership or sponsorship information
- Donation-related information
- Any other information you choose to share with us

We may also collect limited technical information such as your browser type, device information, IP address, and website usage data to improve the performance and security of our website.

How We Use Your Information

The information collected is used solely for legitimate purposes related to the activities of Swachetna Foundation, including:

- Responding to your inquiries and requests.
- Registering you as a volunteer, partner, or supporter.
- Processing donations and issuing donation receipts.
- Sending updates about our programs, events, campaigns, and activities.
- Improving our website and user experience.
- Maintaining internal records.
- Complying with applicable legal and regulatory requirements.

We do not sell, rent, or trade your personal information to third parties.

Payment Information

Online donations made through our website are processed securely using trusted third-party payment gateway providers.

We do not collect or store your debit card number, credit card number, CVV, UPI PIN, net banking password, or any other sensitive payment credentials.

We receive only the information necessary to process your donation, including:

- Donor name
- Email address
- Donation amount
- Transaction ID
- Payment status
- Payment date

Payment gateway providers process your payment in accordance with their own Privacy Policy and Terms of Service.

Information Sharing

Your personal information is never sold or rented.

We may share your information only:

- With trusted service providers who help us operate our website or process donations.
- When required by applicable law or a government authority.
- To comply with legal obligations or protect the rights and safety of Swachetna Foundation.

Cookies

Our website may use minimal cookies and similar technologies to:

- Remember your website preferences.
- Improve website performance.
- Analyze website traffic anonymously.
- Enhance your browsing experience.

You can disable cookies through your browser settings at any time. However, some features of the website may not function properly if cookies are disabled.

Data Security

We take appropriate administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

These measures include:

- Secure HTTPS encryption.
- Restricted administrative access.
- Secure hosting infrastructure.
- Encrypted payment processing through trusted payment gateway providers.
- Regular security updates and monitoring.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary:

- To fulfill the purpose for which it was collected.
- To comply with legal, regulatory, and accounting obligations.
- To maintain donation records and financial documentation.

When your information is no longer required, it is securely deleted or anonymized where appropriate.

Third-Party Services

Our website may use trusted third-party services such as:

- Payment Gateway Providers
- Website Hosting Services
- Analytics Services
- Email Communication Services

These providers maintain their own privacy policies and security practices. We encourage you to review their policies before using their services.

External Links

Our website may contain links to third-party websites for your convenience.

Swachetna Foundation is not responsible for the content, privacy practices, or security of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website is not intended for children under the age of 13 years.

We do not knowingly collect personal information from children without the consent of a parent or legal guardian.

Your Rights

You have the right to:

- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where permitted by law.
- Withdraw your consent for receiving communications.
- Request information about how your personal data is collected and used.

To exercise any of these rights, please contact us using the information provided below.

Changes to This Privacy Policy

Swachetna Foundation may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality.

Any updates will be posted on this page along with the revised "Last Updated" date. Your continued use of the website after such changes constitutes your acceptance of the updated Privacy Policy.

Contact

For privacy-related questions or concerns, please write to info@swachetna.org.